A Manager Behind Your Online Store
A custom AI agent that runs the day-to-day of your online shop: stock, orders, packaging, listings, promotions, and content. Built for NZ maker and family businesses where the humans should be making, not administering.
Sound Familiar?
The same problems come up again and again in New Zealand small businesses.
The making is full-time, and so is the shop
You started the business to make and sell something you love. Now half your week goes on order admin, stock counts, and shipping labels instead.
Product pages and content go stale
Listings written a year ago, a blog with two posts, seasonal ranges that launch late. A shop that looks unattended loses sales, but there is never time to tend it.
Stock and packaging are a guessing game
Best-sellers sell out unnoticed, packaging runs out mid-week, and the wrong-sized box quietly overcharges you on every courier ticket.
Marketing always loses to packing orders
Promotions, loyalty rewards, review replies, and email campaigns are what grow the store, and they are exactly what gets dropped when orders need packing.
What the AI Agent Does
Built around your business, not a one-size-fits-all product.
Keeps stock and listings accurate
Low-stock alerts before you sell out, price and listing updates on request, and new product pages drafted from your photos and notes.
Handles order admin end to end
Confirmations, courier bookings, the right box for each order, customer updates, and a tidy record of every sale, without you touching a keyboard.
Runs loyalty, promos, and reviews
Loyalty points managed, promo codes created for the season, gift cards handled, and every review answered or flagged for you.
Writes content that keeps the shop alive
Product descriptions, care guides, seasonal collections, and blog posts drafted for your approval, so the store reads like someone is home.
How It Works
A steady, low-risk path from first chat to an agent you trust.
- 1
Discovery call
A free 30-minute chat about your store, where the admin hours go, and which jobs you would hand over first.
- 2
Connect the agent to your store
We wire the agent into your store platform, courier accounts, and inventory, with clear rules about what it may do alone and what waits for your nod.
- 3
Hand over one job at a time
Order admin first, then stock, then content and promotions. You watch everything in the early weeks and adjust as trust builds.
- 4
Ongoing care
We keep the agent tuned as your range and seasons change, and you get a monthly summary of orders handled, stock actions, and content published.
A couple running an online indoor plant shop
Both partners worked day jobs and ran the store at night. Orders were processed after dinner, stock counts happened when something sold out, packaging was guesswork, and the blog had not been touched in months.
Their agent processes each order as it lands: confirmation sent, the right box chosen, courier booked, stock adjusted. It flags plants running low, drafts seasonal collections and care guides for approval, and keeps loyalty points and reviews handled.
Evening admin dropped to a quick approval pass, courier costs fell because every parcel ships in the right box, and the store now publishes more content in a month than it used to in a year.
Illustrative example based on typical results. Your numbers depend on your business, which is exactly what the discovery call works out.
What It Costs
Honest, indicative numbers so you can decide whether the conversation is worth having. No pressure, no hidden extras.
- Discovery and store walkthrough
- Agent connected to your store, couriers, and inventory
- Approval rules set to your comfort level
- Content and promotion drafting in your voice
- First month of supervised running
Covers hosting, monitoring, AI usage, updates when your business changes, and a real person to call when you need one.
What moves the price:- Your store platform and how it connects
- Order volume and product range size
- How much content and marketing you hand over
Indicative ranges, excluding GST. A free discovery call gets you a fixed quote for your actual store.
Common Questions
Can't I just use Shopify apps or Copilot for this?
Store apps each automate one slice, and you become the integrator juggling ten of them. Copilot can reach store platforms too these days, and the same catch applies everywhere: someone has to design the workflows, connect the pieces, test them, and maintain the lot. A custom agent covers the whole store under your rules, and looking after it is our job, not yours.
Which store platforms does it work with?
Shopify, WooCommerce, and most modern platforms with an API, as well as custom-built stores. If your platform is unusual, the discovery call will tell you honestly whether it can be connected and what that costs.
Will it publish things without my approval?
Only what you explicitly hand over. Most owners start with everything requiring approval, then let routine actions like stock adjustments and order confirmations run automatically while content and pricing always wait for a yes.
Is my store too small for this?
If the admin is eating evenings and weekends, it is not too small. The setup is sized to the store, and the point is precisely to give small operators the back office that big retailers take for granted.
Ready to Put AI Agents to Work?
Tell us about your business and we'll show you how AI agents can save you time, money, and headaches.
Get in Touch
Phone
+64 204 105 1820What We Can Help With
Our Promise
We believe great technology should be accessible to everyone, not just the tech-savvy: